State Farm® Insurance Agent Charlie Palmer

"Charles, I would like to praise Kristen Strock. I initially contacted you regarding my wife’s online account. I was contacted by Kristen and all of my questions were resolved in professional manner. On the following day I was contacted by Kristen to ensure that the issue, from a day before, was resolved. I was able to confirm that my wife’s account was functioning as expected. Thank you very much Kristen for all your help."

"I just added my car insurance to my existing home insurance at this agency. The process was efficient and fast thanks to Kristen Strock."

"This was an awesome experience they saved me a bunch of money Kristen was fantastic"

"Kristen at Charlie Palmer’s State Farm Office was a great listener and helped me with my renters and auto policies. I was able to get better coverage for a better price than the company I was with. Everyone at the office was friendly and helpful. The process was quick and easy and I highly recommend!"

"Prompt staff, very knowledgeable and professional and helpful. My claims were processed quickly."

"I would NEVER consider using another Insurance Company or Agency!! State Farm and The Charlie Palmer Agency are above and beyond their competitors. Always helpful, Always professional, Always there. I’ve gotten rates throughout my 30 years with them no one can match. Outstanding Agency I would recommend to everyone!"

"Best, friendliest, most helpful, caring insurance agency. My family has been with him for 3 generations."

"They always pick up the phone, treat my call as important, and deliver the information that I need promptly and effectively."

"I have been with the Charlie Palmer State Farm agency for many years there is a reason for that. If it ain’t broke don’t fix it. Wonderful people"

"I have been a customer for over ten years and they go above and beyond. I call them to get advice before I file a claim to determine if it is worth it."

"I have been a customer for about 25 years. I have compaired prices are they are always competitive. The service is very good. I stopped in today because was in the area to discuss what the rampant inflation could mean for my homes value and how my homeowners insurance deals with this issue. They dropped what they were doing to discuss this with me. I am a very busy person, I greatly appreciated the time they took to go over this important subject with me at a moments notice. 🏡"

"Everyone in the office is friendly and welcoming. They know me when they see me come in. They answer questions and ate always pleasant."

"Charlie Palmer and staff are awesome!! Always very helpful and responsive to my needs! I also love the fact they are dog friendly!!!"

"I’ve been a happy customer of Charlie Palmer State Farm since the 1990s. It’s a great office - always a courteous staff member to help me / guide me or answer a question. They are knowledgeable and nice to deal with. Also I like that it’s a local office with personal service - I don’t want to deal with a random person on an 800 number. I use the online services statefarm.com to schedule my payments... it works great because I can schedule in advance. When I’ve forgotten to do that ( oops! Yes life gets busy and I’ve forgotten a few times), I’ve gotten a friendly call from Charlie’s office to help make sure I didn’t let things lapse. They look out for me and I appreciate that! When I’ve had claims, everything was handled professionally and quickly by Charlie Palmers office. They are respectful and helpful in stressful times. After decades of great service, I know I’ll happily be a customer well into the future. Thank you for your “ home town” quality service!"

"Wonderful customer service from this particular agency, very friendly and welcoming, especially from Tamie Pitt, she is a true rock star. I would recommend anyone to use them for your insurance needs. I left them only because i relocated far away. You guys at Charlie Palmer keep up the good work!!"

"Not impressed in the least. Web payments take way too long to process. Lapsed on auto more than once with this company. That never happened in my 30 years of driving until coming here. But the homeowners never, ever canceled, even when I sold the house and cancelled the policy last October - and now it's April. That must be because it was paid in full for the year. They think a $209 refund will fix this latest issue. Next step - Small claims. They're really only friendly if you don't have an issue. And I've had many. Once you point out one of the many errors that are made in that office, they get very defensive. My new company is great. None of the same problems - just like before State Farm."

"I've been with State Farm for over fifteen years and I love the company! I moved to this area last year and Charlie's office helped me with everything. Awesome customer service team and I highly recommend them to anyone!"

"I've been with State Farm since 1980 and Charlie since 2003; they are truly wonderful folks to work with and I highly recommend them. MgP"